Australian National Cleaning Management Framework

Flight Information Display
Code: ANCMF-AU-TH-FID-01
Transportation Hub
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure the Flight Information Display area is clean, sanitised, and visually appealing to enhance passenger experience and comply with Australian cleaning standards.

Scope of Work
  • Dust and wipe all display surfaces, including screens and frames.
  • Sanitise touchpoints such as buttons and interactive elements.
  • Remove smudges, fingerprints, and marks from screens.
  • Vacuum and mop surrounding floor area to remove dirt and debris.
  • Empty and clean rubbish bins in the vicinity.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
  1. Use a microfibre cloth to dust and wipe display surfaces, ensuring no streaks are left behind.
  2. Apply a suitable sanitiser to touchpoints and allow to air dry.
  3. Use a screen-safe cleaner to remove smudges and fingerprints from screens.
  4. Vacuum the floor area using a HEPA-filter vacuum cleaner, followed by mopping with a neutral pH floor cleaner.
  5. Empty rubbish bins, replace liners, and clean bins with a disinfectant.
Equipment
  • Microfibre cloths
  • Screen-safe cleaner
  • Sanitiser spray
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentNo visible dust, smudges, or fingerprints on displays; all touchpoints sanitised; floors spotless with no debris; bins empty and clean.
GoodMinor dust or smudges on displays; touchpoints mostly sanitised; floors clean with minimal debris; bins emptied but not cleaned.
PassNoticeable dust or smudges on displays; some touchpoints missed; floors have some debris; bins not emptied.
FailSignificant dust, smudges, or fingerprints on displays; touchpoints not sanitised; floors dirty with visible debris; bins overflowing.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality